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Thursday, 12 April 2018

Hiring Freshers - Client Services Position Cvent India Pvt. Ltd.



Hiring Freshers - Client Services Position
Cvent India Pvt. Ltd.

Job Description
Cvent (A global meeting, event, travel & hospitality technology leader) is looking to hire Freshers who are passionate about technology.

*Candidates with Excellent Communication Skills* 

Salary : 25K in hand + bonus 

Immediate Joiners Are Preferred

US shift hours ( 6 :30 pm to 3:30 am) can change as per the business requirement.

5 Days in a week 

Roles & Responsibilities: 

Support clients over the phone by answering their product questions and offering technical assistance
Offer best practice tips to clients in an effort to boost their meeting attendance via Cvents marketing engine 
Gather client requirements for future releases of the product 
Create and maintain all product documentation 
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvents event management software
Communicate with the client and review the initial implementation with them and make required changes
Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
Document all communication with the client in Cvent's CRM software
Salary:INR 1,50,000 - 3,50,000 P.A. Medical + Life Insurance + Both Side Transport + Meals etc
Industry:IT-Software / Software Services
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills
US Shift Communication Skills fresher Client Servicing Inbound Process Delhi university
Desired Candidate Profile
Bachelors degree with strong academic credentials. 
Excellent communication skills (verbal and written)
Strong business acumen, ethics and high integrity
Logical Thinkers with technical bent of mind
High Comfort level in using online software products
Must be articulate, organized, detail-oriented and have the ability to multi-task
Quick learner, with a positive attitude and ability to work well within a team
Education-
UG: Any Graduate - Any Specialization
PG:Post Graduation Not Required
Company Profile:
Cvent India Pvt. Ltd.
Cvent is the global meeting, event, travel, and hospitality technology leader. Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, e-mail marketing and web surveys. Cvent provides hoteliers with an integrated platform, enabling properties to increase group business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
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